Dear [insert business name], what’s your promise?
Posted: June 4, 2012 Filed under: Daily Thoughts Leave a comment »You say you want to get closer to customers, but your actions are different than your words.
You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration o …
http://www.briansolis.com/2012/05/dear-insert-business-name-whats-your-promise/
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